Got a great deal on hotwire. This is a beautiful hotel. The bed was very comfortable. The location was great for walking around and seeing the city, The bathroom is small, but has everything you need. Overall, we were incredibly satisfied with this hotel

Stayed 3 nights in a tower room. Large and very comfortable bed, ideal for seeping off all the walking in this beautiful city.

Nice big room with everything you need, Complimentary breakfast and evening snacks in the tower level lounge were excellent.

Hotel itself is great, excellent service and big choice of on site restaurants. The Bonfire for special meal, McCormick and Schmicks for great seafood or bargain dinner between 9 and 11.

Walking distance to everything Boston has to offer, and there is a lot!

Would certainly recommend the tower rooms, don't know about the standard ones, but Great location and facilities should be enough

The Park Plaza is a grand old hotel with great history. The lobby is beautiful and impressive. We upgraded to the Tower Level, so our room was larger than many but it was definitely an old room. The bed was very comfortable and the bathroom was updated with nice toiletry items. The Tower Level included access to an executive lounge. Continental breakfast was served in the morning, and appetizers in the evening. The food served was tasty and it was nice to have it available. The hotel location was excellent and would have been hard to beat.

We had many problems with our reservation, but they were eventually worked out during check in. Apparently they have some association with SPG, but not that so you can use SPG points or receive credit for the stay.

One night during our stay, It began to rain heavily. We noticed our ceiling was leaking. We placed a trash can under the leak and reported it to the concierge of the executive floor. When we returned from dinner, it was no longer raining and it was no longer leaking so we are not sure if they really did anything or not. The interesting thing was that there was now a large bubble filled with water on our wall! The bubble eventually disappeared as the wall absorbed the water.

We had stayed at the Park Plaza previously and thought it was a good location and a good experience overall especially given the deal we got on the rooms (under $100). This time, a year later, we paid full price and received TERRIBLE service. The managers we spoke with were expressly rude and unhelpful. Rooms are small and smelly. TV was not working. Walls are THIN -- you can hear every word next door. Don't stay here during a busy travel time. If it is not a peak period, you can hope to get upgraded to better conditions. The only good this is the location in terms of being in downtown Boston, near the T and restaurants, etc. And the beds are admittedly comfortable. But it's really not worth the price that they are charging. Internet is an extra charge, even in the lobby. The hotel desperately needs new management!! We never got an apology or a kind word. I won't stay here again.