When I found an online price for the well-known Boston Park Plaza Hotel for $149/night, I thought there must be a mistake. Or they were doing construction next door. But I never found any problems and got a wonderful rate for a fine hotel at a great location near the Boston Garden near the Arlington St. subway stop. In fact, we were upgraded for free to the Towers floor and got a huge room, access to a lounge with free breakfast and evening appetizers and to wireless internet. This was a great place to stay for a mixed business/pleasure trip to Boston. I'd have been happy even if I had to pay more for the room.

I found a reduced rate for a room on the business floor (15th floor) in the Towers. We had access to the lounge there and got a great breakfast in the morning (scrambled eggs, fruit, yogurt, pastries, bagels, mini muffins, juice) and substantial hors d'oerves in the evening (several hot choices like beef skewers and mini samosas, cheese, veggie sticks, guacamole, salsa, chips). There was also coffee, tea, and light snacks available all day in the lounge. Our room was not huge but nicely appointed. King bed, small desk, and nice washroom. We arrived on a Monday and checked out on Thursday for a rate of $250 per night (pre-tax). I thought this was fair considering the extras we got for staying on the business floor. The staff was generally very nice except for a few that didn't know what they were doing. We asked a gentleman staffer in the lobby for directions and he just said "I don't know" and walked away. Oh well! But the hotel is in a great location (pretty much centrally located) and close to transit. I would stay here again.

You would think for a hotel of this stature and reputation it would not treat guests like dirt. After holding a company event at the hotel facility for five days I have come to realize that the Park Plaza should not be put on as high a pedestal as one thinks. Management and staff was rude and un-helpful and when something went wrong an apology was never given. When guests complained about having no AC, green water, leaks and more in their hotel rooms nothing was done. The only thing this hotel has going for it is its location and historic value, other than that I would highly recommended to NEVER stay at this hotel. You could probably receive better service at the Holiday Inn.

My family of four, including two teenage boys stayed at the Boston Park Plaza for 5 nights and really enjoyed our stay. The location is excellent, the rooms, although fairly small, were certainly big enough for the four of us and were well maintained and very nicely decorated. We received very good service and would definitely stay there again if we return to Boston. Everyone, including the desk clerk, concierge, door man, and housekeeping staff were friendly as well as helpful. I have no complaints and would highly recommend the Boston Park Plaza.