This hotel is well located in the back bay and is connected to the Prudential Center.

Our room was spacious, although the bathroom was small. We enjoyed the flat screen TV. The beds were great with nice linens.

The pool was nice with a lap lane and an adjacent hot tub.

My main complaint was the elevators...they were VERY slow. It took far too long for the elevators to come. They should really think about updating them.

This used to be one of my favorite hotels and even vactioned here back in the 90's. Sad to see where it's gone

The service is still courteous with a smile, and you can't beat the location, there is a T stop in the prudential center doesn't get much better for getting around.

Reading some of the other reviews I found myself agreeing more than not. I've been here in Boston for the last 5 weeks. I hav stayed at the Marriott and the Hilton all with in a stone throw of the Shraton. Sadly I rank this one third.

Whats Good.
Decent sized rooms, and hands down the MOST comfortable beds of all the chains in the area. That's important to any business traveller. Quality towels and Bath products. Sheraton doesn't allow those old frayed towels.

The Pool, Gym and lobby are great as well.

Also again the Service is good, everyone projects helpfulness and I believe they are sincere.

What needs improvement. Well for the bucks it's competitive, but frankly this hotel is in need of some major renovation if it wants to compete with the in room amenities of some of the other hotels. The TV's and remotes.. well leave much to be desired.

Small Desks- Mine looks like a chouch end table. Not muchto spreadout on, and If I ordered room service I'd have to move my laptop to the bed.

The toilets look they are right out your high school gym. Clean yes, but old cracked tiles with stained grout stands out. The Lamps are flecked with chipped paint from years of use. And I am wondering the last time my phone was cleaned, as there is an interesting film around the ear hole.

Also No in room safes.

For a business traveller, well frankly it leaves you wanting more. It reminds me of the old Hamton inn's before the national makeover. But again The bed almost guarantees you'll sleep well.

Personally I prefer the LAN connections to wi fi. So for m that's a plus over the Hilton across the street. (All Wi Fi)

Personally I haven't tried the food, becuase there are MANY great eating places all within walking distance. The menu looks typical. There's a burger, Pizza, a few salads etc. Again I recomend eating out just for the variety.


Overall nothing special, it's a hotel, that's seen better days, but hey if you in Boston and just hanging out in your hotel room...well you have much bigger issues than a hotel needing some TLC.

The Good -

Good location, friendly staff on check in, and many of the amenities that a business traveller might need. The valet and bellman in the lobby were all very helpful and courteous. There is also a full service Starbucks (not just a cart) on site in the lobby.

The Bad-

Sheraton really needs to work on giving the rooms a good scrubbing. There were stains on the carbet near the bed which did not help their cause.

Also, the floor right along the floor boards needs a good vaccuming with the "crevice" tool. I also had a plate in my room which I brought up on Day 1....it stayed with me until Day 5.

The Ugly-

The room was terribly small and a little tired. The doors were so narrow that they remind me of those on a cruise ship where space is really limited. Also, the bathroom was uncomfortably small, especially when staying sharing the room with the Mrs.

Conclusion-

This is definitely the spot if you're looking for a good priced, centrally located hotel with a reputable brand and don't plan on spending lots of time actually in your room (i.e., you just go there to sleep and shower).

Otherwise, if you are the type of traveler that also values your aesthetics of your room, then you might want to consider other options.

Husband was attending a conference and this was one of the hotel choices we had. We are so glad we chose this hotel. All staff were friendly, helpful. Check in was great. The hotel lobby was relaxing and spacious. There were computers scattered around with free internet access to keep up with family e-mails. It was one of the nicest lobbies I've been in lately. Our room had a great view and was nicely decorated. We had a flat screen TV, nice bed and the bathroom was nice. We were on the 23rd floor. We were near the ice machine and elevator which we enjoyed for convenience. Loved the pool area. Wish there had been beverages and snacks available there. It was connected to the mall and there were many restaurants nearby to choose from. Our stay in Boston was greatly enhanced and made enjoyable due to this hotel and it's staff.