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Seaport Hotel: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 135 Reviews
5.0 of 5 stars
65
4.0 of 5 stars
35
3.0 of 5 stars
18
2.0 of 5 stars
9
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 79 hotels in Boston
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 426
  • Address: One Seaport Lane Boston, MA 02210
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Discover the lively Seaport District along Boston's waterfront with dazzling views and invigorating sea air... The independently owned Seaport... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: $310 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Seaport Hotel

( 15-19 of 135 )
“Don't stay at the Seaport Hotel - OVERRATED”

Seaport Hotel

Aug 19, 2008
0/2 found this review helpful

The overall visit and experience was terrible from the start. Valet parking wouldn't let us park had to find parking lot and then spoke to other people attending same event and half got to valet and half had to park themselves in a garage that is part of the hotel but you still are reguired to pay for even if your staying overnight at the hotel. Checking in was a nightmare. Waited 20 minutes to check in. Rooms air conditioner unit was not working. Staff was not helpful in giving us directions to function rooms and the food at the event (wedding) was Horrible.. I wrote letter to let the G.M. know about our stay and he wrote back that no one else has complained and he would investigate it. I don't care if no one else complained and I didn't ask for an investigation, I thought he would care to know about how is hotel looked to paying customers. No wonder the hotel was awful if that is how the G.M. is rude.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelingmind's Summary
Date of Stay: July 2008
Traveled with: Large group or tour
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: August 19, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Seaport fun”

Seaport Hotel

5 of 5 stars
Athens, GA
Aug 18, 2008

We stayed at the Seaport for four days. The hotel was beautiful and we were immediately upgraded to a suite. Our room had a flat screen and a computer - how great! The staff were friendly but not outgoing, you had to really approach them. The location was a bit far from other hotels, but within walking distance of the Children's Museum and the Aquarium. We took the water taxi and it was awesome.

I don't know about the food there, we found the dining in the hotel to be overpriced and too upscale but there were several options within a block.

We loved our stay at the hotel and had no problems. it was really fun. On checkin our kids were allowed to chose a toy from a treasure chest. They loved that!

We would go again for sure.

  • This TripAdvisor Member:
    • Liked — the computer in the room
    • Disliked — the pool was freezing and very small.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Javisdad's Summary
Date of Stay: August 2008
Traveled with: Family with young children
Visit was for: Business
Age group: 35-49
Member since: January 10, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Stay at Seaport”

Seaport Hotel

2 of 5 stars
Delmonico
Jul 31, 2008
1/1 found this review helpful

I was at first very excited about my stay at the Seaport Hotel, hoping it would be excellent. My first problem was stained sheets. I told my husband they looked as if they had been laundered, but the BROWN stain made me have doubts. The plug in the tub did not work properly, so no bubble bath. The AC in the room did not work well. Although the temperature read as if it were ok, it was very hot and I had trouble sleeping. This discussion came up from another person that I met while at a seminar there. They said the same thing about their room and suggested that I turn the fan on to run all night. This did help. The next night, I ordered a bottle of wine through room service. The cost was to be $28 plus taxes and delivery fee. I was charged $45. I called room service to go over the problem and got no resolution. I had to take the bottle downstairs along with the price list that was in the room. I did get partial credit but not a full credit. WHY? Is it really that hard to calculate? Charge what you post and don't false advertise. I called twice before arriving to double check that the room charge would be put on the corporate card and was told both times, yes, it would. Didn't happen, I had to use my personal card and get reimbursed from my company. The only thing that I enjoyed about my stay was the food. The food was excellent and maybe the best breakfast I ever had in my life. I will say that I did request that maintenance fix the plug in the tub. They did, and I was able to take a bath my second night there.

  • This TripAdvisor Member:
    • Liked — food
    • Disliked — customer service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delmonico's Summary
Date of Stay: July 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: July 31, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Wonderful little hotel”

Seaport Hotel

4 of 5 stars
San Francisco
Jul 6, 2008
2/2 found this review helpful

We were in Boston for a meeting and decided to try something different from the usual big chains (Marriott, Westin, etc.), and were very pleasantly surprised by the Seaport. Great service, very comfortable beds, quiet, easy access to the convention center by a walkway, and just down the block from a terrific restaurant called Salvatore's. The T is just outside the hotel, making travel into the city very easy. We really appreciated the in-room fridge; exercise room and pool were really nice but didn't allow kids<16 (a real bummer since our daughter is an athlete and was counting on continuing her training during the vacation). Minor downsides: in-room coffee was awful, telephone receptionists were less than enthusiastic.

  • This TripAdvisor Member:
    • Liked — Close to the convention center
    • Disliked — Didn't allow supervised child athlete age 14 into the exercise room/pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swimkat's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Age group: 50-64
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Business meeting / Event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Exceptionally well run hotel !”

Seaport Hotel

Jun 16, 2008
2/2 found this review helpful

First time in the hotel and it is a beauty. The hotel is an exceptionally well managed hotel where all employees go out of their way to make your stay nice. I stayed for 5 nights while on business and enjoyed every minute of it. Although it is off the beaten path a little downtown is an easy and pretty walk along the waterfront area. Don't make the mistake of relying on the close restaurants as many nicer restaurants are a short walk. The Legal Seafood place and old timer No Name Seafood are less than good so keep walking.

  • This TripAdvisor Member:
    • Liked — The friendly staff and no-tipping policy. Be aware that a daily gratuity (like on a cruise) is added in to the bill when you checkout.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traveler1Denver_Co's Summary
Date of Stay: June 2008
Traveled with: Large group or tour
Visit was for: Business
Age group: 50-64
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Seaport Hotel

( 15-19 of 135 )
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Seaport Hotel Also Known As

Address: One Seaport Lane, Boston, MA 02210