I was at first very excited about my stay at the Seaport Hotel, hoping it would be excellent. My first problem was stained sheets. I told my husband they looked as if they had been laundered, but the BROWN stain made me have doubts. The plug in the tub did not work properly, so no bubble bath. The AC in the room did not work well. Although the temperature read as if it were ok, it was very hot and I had trouble sleeping. This discussion came up from another person that I met while at a seminar there. They said the same thing about their room and suggested that I turn the fan on to run all night. This did help. The next night, I ordered a bottle of wine through room service. The cost was to be $28 plus taxes and delivery fee. I was charged $45. I called room service to go over the problem and got no resolution. I had to take the bottle downstairs along with the price list that was in the room. I did get partial credit but not a full credit. WHY? Is it really that hard to calculate? Charge what you post and don't false advertise. I called twice before arriving to double check that the room charge would be put on the corporate card and was told both times, yes, it would. Didn't happen, I had to use my personal card and get reimbursed from my company. The only thing that I enjoyed about my stay was the food. The food was excellent and maybe the best breakfast I ever had in my life. I will say that I did request that maintenance fix the plug in the tub. They did, and I was able to take a bath my second night there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event