The overall visit and experience was terrible from the start. Valet parking wouldn't let us park had to find parking lot and then spoke to other people attending same event and half got to valet and half had to park themselves in a garage that is part of the hotel but you still are reguired to pay for even if your staying overnight at the hotel. Checking in was a nightmare. Waited 20 minutes to check in. Rooms air conditioner unit was not working. Staff was not helpful in giving us directions to function rooms and the food at the event (wedding) was Horrible.. I wrote letter to let the G.M. know about our stay and he wrote back that no one else has complained and he would investigate it. I don't care if no one else complained and I didn't ask for an investigation, I thought he would care to know about how is hotel looked to paying customers. No wonder the hotel was awful if that is how the G.M. is rude.

We stayed at the Seaport for four days. The hotel was beautiful and we were immediately upgraded to a suite. Our room had a flat screen and a computer - how great! The staff were friendly but not outgoing, you had to really approach them. The location was a bit far from other hotels, but within walking distance of the Children's Museum and the Aquarium. We took the water taxi and it was awesome.

I don't know about the food there, we found the dining in the hotel to be overpriced and too upscale but there were several options within a block.

We loved our stay at the hotel and had no problems. it was really fun. On checkin our kids were allowed to chose a toy from a treasure chest. They loved that!

We would go again for sure.

I was at first very excited about my stay at the Seaport Hotel, hoping it would be excellent. My first problem was stained sheets. I told my husband they looked as if they had been laundered, but the BROWN stain made me have doubts. The plug in the tub did not work properly, so no bubble bath. The AC in the room did not work well. Although the temperature read as if it were ok, it was very hot and I had trouble sleeping. This discussion came up from another person that I met while at a seminar there. They said the same thing about their room and suggested that I turn the fan on to run all night. This did help. The next night, I ordered a bottle of wine through room service. The cost was to be $28 plus taxes and delivery fee. I was charged $45. I called room service to go over the problem and got no resolution. I had to take the bottle downstairs along with the price list that was in the room. I did get partial credit but not a full credit. WHY? Is it really that hard to calculate? Charge what you post and don't false advertise. I called twice before arriving to double check that the room charge would be put on the corporate card and was told both times, yes, it would. Didn't happen, I had to use my personal card and get reimbursed from my company. The only thing that I enjoyed about my stay was the food. The food was excellent and maybe the best breakfast I ever had in my life. I will say that I did request that maintenance fix the plug in the tub. They did, and I was able to take a bath my second night there.

We were in Boston for a meeting and decided to try something different from the usual big chains (Marriott, Westin, etc.), and were very pleasantly surprised by the Seaport. Great service, very comfortable beds, quiet, easy access to the convention center by a walkway, and just down the block from a terrific restaurant called Salvatore's. The T is just outside the hotel, making travel into the city very easy. We really appreciated the in-room fridge; exercise room and pool were really nice but didn't allow kids<16 (a real bummer since our daughter is an athlete and was counting on continuing her training during the vacation). Minor downsides: in-room coffee was awful, telephone receptionists were less than enthusiastic.