My family and I (2 adults, 2 toddlers ages 4 and 2) spent 4 nites at the Residence Inn-Mission Bay based on the reviews I read on Tripadvisor.
My first impression was that the hotel and our room was clean, bright and new. Our room was a 2 bedroom king with a kid's suite. The website advertises the kid's suite with bunk beds, but ours came with two separate twin beds. This actually worked out better since our children were probably too young for a bunk bed setup.
The kitchen was well stocked with utensils and dishware. The stove top was missing the knobs for the burners. We didn't use the stove so it wasn't an issue (I assumed the knobs were somewhere in the drawers). The living area and masterbed room and bathroom were comfortable and again clean--which being new parents with toddlers was a great concern and major consideration on choosing a hotel for our first summer vacation.
The second concern I had was how quiet the rooms are at nite--I'm a light sleeper and having 2 toddlers getting woken up by noise means no one would get any sleep. Luckily, even though you can definitely hear loud voices or pitter patter or feet running around, I think that since most of the guests were families traveling with kids there was hardly any commotion I hear after 10 or 11 o'clock when families are probably passed out.
The hotel had a toddler pool (1 foot deep, ~10ft diameter), a main pool and a spa. We didn't use the hotel pool, but many guests did. The laundry facilities were modern which even uses low water front loader washing machines. The gameroom had pool tables, air hockey, foosball and few arcade games. There was a second gameroom which was small and not well air conditioned that had some older arcade games.
The best features of the hotel were the complimentary hot buffet breakfast and the evening "dinner". The breakfast always had hot eggs (one basic scrambled and the other a variation like hame and cheese or spinach and mushroom etc), sausage or bacon, hot potatoes or beans, oatmeal, pancakes/waffles, several types of cereals and breads and variety of hot and cold drinks (milk, juice, coffee). The selection was great. At nite, the hotel had things like bbq hot dogs and hamburgers or spaghetti and meatballs. The dinners weren't 5 course meals, but great for something quick after a long day at Sea World or the Zoo and you can relax and eat by the pool.
Overall the Residence Inn met my expectations on cleanliness, amenities, and staff professionalism. The only negative I can think of is that the buffet breakfasts can be crowded (I heard the weekends can be crazy) but the staff did a good job keeping up during our stay. I would definitely recommend this hotel to other families and would stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park