Our family of four stayed here for two nights in July 2008. Based on other TripAdvisor reviews, we made sure we were on the newer side of the hotel. The room was huge and had an upscale feel, and the view of the bay was very nice. There is a nice walking/jogging path right along the edge of the water. The bathroom was roomy, but it could have used an exhaust fan to clear out the humidity after showers.
One selling point we were excited about was the hotel's free shuttle to Sea World. However, it turns out there are three fixed departure times in the morning and three fixed pickup times in the evening. This does not allow flexible coming and going from the park as we had hoped. We tried taking the shuttle the first day, but the shuttle back to the hotel was over an hour late. The next day we drove ourselves to Sea World and paid the $12 parking fee. That night when we arrived back at the hotel, the "reserved" parking area near our room was full! Oh, did I mention this hotel charges guests $12 a day for parking?
Another irritation: when we needed someone to reset the room safe so we could lock up our valuables while at Sea World, it took three phone calls and almost an hour of our valuable vacation time for someone to finally show up.
Overall, I think this is a nice property and location, but the staff needs to refocus their efforts on customer service if they want to become a great facility. For this price, I expect to be "wowed", and that didn't happen at the Dana.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park