An excellent small hotel - room was lovely and very clean, maid service excellent, very nice breakfast in lobby which we took to rooftop patio, complimentary wine/cheese each late aft., staff were friendly and helpful. top floor is popular for weekend events so place can be busy but if you know this, no problem! handy to clothing shops nearby heading south on 5th ave.

Last weekend my family went for a quick trip to New York City. We were looking for somewhere nice but not too expensive to stay and the Giraffe exceeded all of our expectations. The service from everyone, particularly Jose, was outstanding; always present and eager to help but never intrusive. The rooms were gorgeous with nice amenities and plenty of room for 3 of us with two double beds. I really appreciated the amount of natural light during the day and then the shade that lowered at night to block out all of the lights of the city. It is not a huge room, but it served our purposes very well. The decor was simple and elegant. The beds are a little hard and the pillows were a little soft, but they do provide harder pillows in the closet. Once I used those the bed became very comfortable. The bathroom was also quite spacious for such a small room and I particularly appreciated the cloth they provided to wipe the steam off the mirrors after exiting the shower.

I personally enjoyed the lobby area just to sit and read a book or enjoy a cup of coffee. It has plenty of natural light and high ceilings with classic decor and beautiful flower arrangements. It was a great setting for breakfast, afternoon tea and wine and cheese in the evening. The breakfast was your standard breakfast, but the coffee was good and everything was always fresh. Wine and cheese in the evening was a great way to unwind after the day and before going out to dinner. If you are looking for a boutique hotel in New York with a wonderful location and exceptional service, the Giraffe is the place for you!

Second time at Hotel Giraffe was the same great experience as the first. We were celebrating a birthday and I had indicated this when I booked the room (on the hotel's site). A bottle of champagne was waiting on ice when we entered our room, compliments of the hotel. And chocolates! The wine in the evenings, breakfast in the morning, and warmth and helpfulness of the staff make up for any price difference above other Manhattan hotels- you just won't find this level of quality any cheaper. We loved the robes and slippers they have hanging in the closet. The staff was super helpful with directions on the subway system, restaurant picks (try Ray's pizza or Porchao just across the intersection), and recommendations for a night out. We will stay here again, without a doubt.

We stayed at the Hotel Giraffe for two nights and thoroughly enjoyed our experience. The staff was polite and helpful. The room was clean and comfortable, and the breakfast in the morning was wonderful. There were a few small holes in the sheets the first night which we thought was a bit shoddy, but the complimentary Prosecco which appeared in our room for our anniversary more than made up for it.