My husband, 6 year old son and I booked a room about a week in advance of our three-day stay. Because of the late date and the timing of the Obama/Clinton primary, rooms were at a premium - so we didn't get a great rate. However, we were not disappointed in any way with our stay at this hotel, and we loved our time in Philadelphia. The parking for this hotel is either valet or self-park, and is located adjacent to the hotel. We did self-park for $20 a day, and did not have any difficulties at all getting our bags from the garage to the hotel (as a previous reviewer had experienced). The city is very walk-able, or if you choose, the hotel is right next to the subway line. There are also lots and lots of cabs. We parked the car and didn't take it out until we left. Check-in was uneventful. We got there a bit early and the room wasn't quite ready, but we waited under 15 minutes in the lobby until it was. The lobby is spacious, sunny, and wecoming. The room itself was very nice. We were on the 23rd floor and were very close to the elevators but we did NOT hear any elevator noise the entire time. In fact we barely heard any noise from others at all. The restaurant served a breakfast buffet and two of the three days, we were not charged for our son's breakfast, which we liked, but I guess that's left to the discretion of the waitstaff. The service was always prompt and accommodating. We didn't eat any other meals there, though, as there are a multitude of restaurant choices all over the city. The hotel has a heated pool, fitness center, and a sunning area on the roof. From the inside of the hotel, you have to walk through the fitness center to get to the pool, which I didn't care for. Also, the very small bathroom/shower/locker/sauna area were located across the atrium from the pool and fitness area. To me, it would have made more sense to put it in-between. This is about the only thing I didn't like about the hotel. The location is very good; close to Market and Walnut Street, and not a far walk to the Independence Hall/Liberty Bell area. On a side note, we highly recommend doing the Trolley/Bus tour right away to get an idea of what the city offers. This hotel is one of the stops on the tour, and the bus will also pick up there in the AM if you want to be brought to the tour starting point early in the day to continue your tour (within 24 hours). Housekeeping service was very good and they always made sure to replenish towels, shampoo. We would definitely return to this hotel.

The hotel was fine. Conveniently situated, clean rooms. Not sure about the friendliness and eagerness of the front desk staff that other reviewers have mentioned - the woman who checked us in was on the phone with her friend the entire time she was helping us. However --- I left a ring of great sentimental value in the room and didn't realize until about 20 minutes after I had left. I rushed back and the maid who was making up the room answered the door - I barely got the word "ring" out before she held up a little baggie containing the ring and a hairclip I didn't even know I had forgotten. Amazing!

From the moment we arrived for a five night stay, the staff exhibited a cheerfulness and helpful attitude that we continued to experience throughout our stay. The warm chocolate chip cookies given to us at the front desk represented a nice touch. As usual, I asked about any complimentary upgrades. While none were available, because of high occupancy, we were given, at our request, a quiet room away from the elevators and ice machine, and it was just that, despite the hotel's location on a very busy corner.

We found comfortable beds, numerous pillows, efficient and responsive housekeeping. The room was attended to every day before noon.

A problem with the door lock was taken care of within 15 minutes, and we noticed a maintenance problem next door was attended to very quickly.

The hotel is convenient to numerous restaurants of many varieties and price ranges, and sits on the edge of the artsy area of the city, thus theaters, music halls, the opera house, galleries, etc, are easily reached, many on foot.

Located on Avenue of the Arts. Superb location. It is a 10 minute walk to the Convention center. Great places to eat within walking distance. Locate near train station right next to hotel. Rooms were clean. I stayed on 17th floor. My television reception was poor when I arrived but a technician arrived quickly and fixed television. The bed was very comfortable. I did not use internet due to $9.99 per 24 hour price. The room service food was great and delivered on time. I ordered lunch and breakfast. I was awaken one morning by St. Patrick's day parade but otherwise noise level was fine. It was easy to get a cab when needed. I would stay here again in the future.