Nice enough hotel. I really liked the location, the parking was overpriced but you really have no choice. Our room was not ready till after 4pm which was slightly annoying. My kids loved the cookies at check in although I really dont see the point of giving out cookies.

Stayed here on business. Very beautiful, modern hotel right on south broad street. Staff was exceedingly friendly and had warm cookies upon arrival.. Rooms were quiet, clean, large. Internet was 10.95 a day, but honors members can get free. I have zero clue of the cost of saying at this hotel, but it was exceedingly excellent. I had breakfast at the restaruant on the second floor, the buffet for 15 bucks kind of pricey, but the food was halfway decent.

For the life of me, I don't understand why this isn't a better hotel, except for classic apathy. It's not bad. But from the strong smell of mildew coming from the shower curtain, to the one of four elevator banks working during morning rush hour, to the gift shop not giving me change so I could tip a bellman, this is just the classic example of the non-customer focused hotel.

If it were customer focused, it could be great and make a lot more money. It's location in the arts district is supreme and views out of my room anyway can be superb.

Instead, when I walk into an empty restaurant for breakfast, I'm led to a tiny two top directly next to the bus boy's station with clattering plates and cups. Yes, it's one of THOSE kind of hotels.

Not awful. But not worth $200 a night. It just limps along, not really hustling to do above average. Whatever. Good enough. That's the motto of this coulda been a contender hotel.

I reserved a few rooms in June for a group going to a wedding. The hotel is lovely (I especially liked the pool and roof deck), the rooms were nice enough (although try to get one off the avenue side), and the air conditioning was great (it was a really hot weekend), and the people that worked there were helpful, but even with all that I'm honestly not sure I'd stay at a Doubletree again if I can help it. They messed up every single reservation I made, double charged me and the guests I reserved rooms for, wouldn't let them check in without my credit card even though I had arranged for them each to check themselves in and had reserved their rooms in their names. It must be their computer system because I got great service when I made the reservations and the people at the hotel were nice, too, but dealing with the reservations and the bills was a nightmare and not worth it.