We stayed here for 1-night to treat ourself while passing through Philadelphia and loved everything about the hotel. We booked a standard room and when we arrived they upgraded us to an amazing beautiful suite! It was huge and even had 2 full-size bathrooms and a kitchen (service entrance). Room was very clean, beds were extremely comfortable, and we fans of the enormous flatscreen TV. Great views of the city as well Wish we could have stayed longer!

While this is certainly not the biggest or flashiest hotel in the world (or even Philadelphia for that matter), what puts the Four Seasons Philly over the top is the impeccable, indulgent service you receive from the minute you arrive until the minute you leave.

Arriving by car, I was swarmed by valets, bellhops and doormen before I had even come to a complete stop. Whisked inside the cool, elegant lobby down a hall to the decadently wood-panelled reception desk, I believe my check-in took about all of one minute, and everything was correct, executive suite with king bed, smoking. I know everyone else is always complaining about getting a smoking room or how hotels smell of smoke, but as a smoker, believe me, nowadays it is a refreshing rarity to get the smoking room you requested on the first shot without a hassle!

All the food, whether room service or in the cafe downstairs, was the best of whatever you were eating that you'd ever had in your life! Room service was always quick, correct and courteous to a fault, and my wife still remarks over how the phone said "touch" instead of "dial" for extentions for room service, concierge, etc...there aren't even ice machines, to get your ice bucket filled, "touch" a button and in seconds a knock at the door and someone is off and back in a few with a fresh bucket of ice for you.

The spa, while small, provided excellent service (I had a foot massage, my wife had a facial).

The rooms, while nothing spectacular, were spacious and clean. I did feel however that the bathroom could have been larger and the view better. My only complaint would be this is a spread out low-rise hotel (only 8 floors); in such a large city, I would prefer a taller hotel both for the views and to be further removed from the streets of Philadelphia, which can be very noisy at times!

Overall, the premiere choice if you want to be coddled discreetly in an atmosphere of understated elegance!

I'm a frequent patron of the FS hotel chain and the Philadelphia experience lived up to its reputation. Excellent and attentive service with superb attention paid to childern.

The only "gripe" is that Exec Suite with double beds that I had reserved (and confirmed directly with the hotel) was not available at check in. The front desk seemed very confused and took 10 to 15 minutes to resolve. Strangely, this apparently has happened before as another reviewer shared the exact same experience. Odd. Anyhow, the replacement room was more than sufficient and that minor situation did not blemish the experience.

I stayed at the Four Seasons Philadelphia for a weekend in mid February. The hotel was very busy that weekend and it looked like many families were staying there. I have stayed here before a few times, and this time, I felt there were afew things that did not go as smoothly as in my previous times there.

The good: The rooms are very comfortable, the linens are wonderful and the bathrooms are clean and very tasteful.
The room service came on time and was very good.
Our car was always ready when we needed it....but for $45 dollars a day for vallet parking, it should be.

The trouble spots: We had trouble checking in as there were no more suites with 2 beds (I was traveling with my teenager) which is what we had reserved. After alot of time, they finally gave us 2 connecting rooms, each with a king bed, so we were very satisfied with how the problem was eventually handled.
The hotel was VERY noisy. We were woken up a number of times during the night by noise in the hallways. In all the Four Seasons I have stayed in, noise has never been a problem but this time it really was. Maybe they need to have some "quiet section" for clients who are not going to party all night or who are not traveling with young children.

They need to upgrade the TV's to flatscreens. I recently stayed in a Ritz Carlton and all their TV's are now flat screens with HD which is a really nice touch. That hotel was much quieter too....

I won't hold this one "OK" stay at this Four Season's against them, and I would stay in this hotel again, it's just that this stay was not as flawless as the ones in the past.