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Sofitel Philadelphia Hotel: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 269 Reviews
5.0 of 5 stars
158
4.0 of 5 stars
80
3.0 of 5 stars
15
2.0 of 5 stars
8
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 88 hotels in Philadelphia
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 306
  • Address: 120 South 17th Street Philadelphia, PA 19103
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service
Check Rates: $216 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sofitel Philadelphia Hotel

( 13-17 of 269 )
“Great hotel, excellent value”

Sofitel Philadelphia Hotel

5 of 5 stars
Tiburon, California
Aug 31, 2008

This hotel is absolutely fantastic. Everything you'd expect from a top-notch hotel. It is basically just shy of a Four seasons/Ritz type place. But the great thing is that it's about 33% of the cost of a Four Seasons/Ritz. I got a rate of $180 on the hotel website. It's in a great downtown location by Rittenhouse Square with easily walkable restaurants and shops. You're in the heart of things here. The rooms are great, and the bathroom's are immaculate.

  • This TripAdvisor Member:
    • Liked — Location, room, bathroom. Free internet in lobby with computer terminals. French flavor.
    • Disliked — The pillows are too high. I like short pillows.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Californianative123's Summary
Date of Stay: August 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: September 09, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine
Was this review helpful? Yes No
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Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“great experience”

Sofitel Philadelphia Hotel

5 of 5 stars
cluj napoca
Aug 31, 2008

Stay here in aug 2008 during an east coast visit with my family.Excelent hotel,with excelent staff and and great rooms!I never have such a great bed like this one in Sofitel Philadelphia!Front desk and concierge are excelent and do a great job!CONGRATULATIONS!
Location is a very good one in the very central of Phili!Shoping area and landmarks are walkable distance.A lot off restaurants nearby!
GREAT JOB!! KEEP IT SO!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dantudor's Summary
Date of Stay: August 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: September 06, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice hotel”

Sofitel Philadelphia Hotel

Aug 26, 2008

Stayed at the Sofitel at the end of July for three nights, while on business in Philly. Hotel is very comfortable and, as has been stated within other reviews, the rooms are spacious with great beds! The walk in showers are also a plus. I had an issue on my first night due to a foul smell in the room (drains or air con), when the problem was raised with the front desk they were very apologetic and placed me in a suite on the top floor, so that can't be bad. I booked the hotel on the hotel website and paid for the business premium that included breakfast and other bits and bobs like ironing and free internet, if you wanted it. This worked out to be good value as colleagues paid for room only and with breakfast it worked out more than the business rate

The restaurant area for breakfast and dinner is very good and the service excellent. The hotel has a gym, which has a number of CV machines and a couple of weight units plus free weights, if required. The gym was well kept and had fruit, water and towels available if required. If you forget the Ipod, there are head sets with disposable "foam" ear pieces, if required. There is music and TV on the machines.

The bar area is comfortable and they do good snack food to consume with the beer, if you are hungry!

The hotel is in a great location for eating, shopping and generally walking around.

Over all, the staff, comfort and environment were very good and I would recommend the hotel to colleagues. I would stay there again, if on business or holiday.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
handyspanner's Summary
Date of Stay: July 2008
Member since: February 16, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great experience at this top notch hotel”

Sofitel Philadelphia Hotel

5 of 5 stars
San Diego, CA
Aug 18, 2008

I'll start with a small qualifier: I didn't pay for my stay here (work did), so I might be slightly less enthusiastic if I had had to pay the steep rates. Yet, it seems the amenities and service match the price.

The service was all top notch. Maids come twice a day, concierge is very friendly and other staff are helpful. The amenties we used included the gym and the business center. The former was clean and each of the cardio machines had its own TV for which they provided disposable foam pads for the headphones if you didn't bring your own. They have a basket or two of apples, plus a variety of sizes of medicines balls, circuit training machines and weights. The business center is actually just three computers and a printer in an alcove near the bar, but I appreciated the easy access and the free printing. Like all upscale hotels, they charge a ridiculous amount for in-room internet, so this is a perfect alternative.

The rooms are lovely and large. The beds are awesome - they have a pillow top that's like a foot thick, but the mattress underneath is still fairly firm (so the best of both worlds!). Spacious closets (although I like drawers as compared to shelves - there was no "dresser") and the bathroom was spacious and beautiful as well. In the entryway to the room, they have a console table, which is really handy to drop your purse and etc. when you walk in. There's also a small seating area with a coffee table and a desk. They give you two free (albeit tiny) water bottles per day.

The location is ideal, in beautiful Rittenhouse Square area, next to a lot of fabulous restaurants (Tria, Matyson and Vetri are must tries and even closer are the renowned Alma de Cuba and Le Bec-Fin) and shopping. Not far from the subway lines.

I was very pleased with our experience here!

  • This TripAdvisor Member:
    • Liked — The bed and the location
    • Disliked — Not sure if they use "green practices" i.e. not changing sheets and towels every 5 minutes, etc. If they do, they should put a little sign to promote it, like lots of hotels do! If they don't, that's the one thing I would change...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkt63's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: January 02, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Disappointing”

Sofitel Philadelphia Hotel

2 of 5 stars
Chester, uk
Aug 12, 2008
1/1 found this review helpful

Booked 2 rooms for a 2 night stop-over on the way to LA, chosen based on Trip Advisor reviews.

Whilst this was one of the best and well appointed hotels we stayed in during our holiday, that was expected and there were too many problems and niggles to rate it any higher.

Main problem was confusion with the booking. Having trailed our jet-lagged selves around the sights of Philly and returned to our rooms around 5 pm, my sons (in the twin room) received a phone call from reception - if we were staying another night, they would be happy to take our payment.

As this had already been booked, vouchers handed over, etc, I had to drag myself down to reception to sort out, which they did do (front desk staff were polite to the point of obseqiousness). All sorted out ok but good job they weren't full; shocking administration.

Rooms were huge, generally clean, but I was able write on the dust on the window cill. Bathroom was spacious and well-equipped, but with a stupid double-door arrangement. Too many of the 'style' statements lacked basic practicality and didn't add up to much 'style' in any event. Lack of tea/coffee making a minus although there was coffee from the restaurant/cafe in the morning.

Our double bed was huge but had some sort of mattress pad which had 'memory' - or was just too soft - and was horrible for those like me who turn around a bit during the night. Give me a good, firm mattress any day. Also (and not alone) was the 'fashion' of tons of cushion, pillows, which when reduced to the basics left you with a small pillow which your head fell off when you turned over. Campaign for Proper Pillows starts here!

Public spaces - bar, restaurant, etc - seemed limited, there was a lawyers convention one night and a wedding reception the next which limited space for hotel guests.

Good location, close to shops, bars restaurants.

Not as good as we hoped or expected.

  • This TripAdvisor Member:
    • Liked — Good location
    • Disliked — Front desk confusion over length of stay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chesterimp's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: August 17, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Sofitel Philadelphia Hotel

( 13-17 of 269 )
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Address: 120 South 17th Street, Philadelphia, PA 19103