My husband and I checked in here as a short stopover between our flight from the Big Island and international flight home. We'd stayed at another hotel in Waikiki earlier in our trip, but they were full up on the night in question so we figured that as it was only going to be one night this place would be fine.

Boy, were we wrong!

From the moment we arrived in their dank and musty foyer, we were made to feel like we were imposing on the surly staff. After waiting for fifteen minutes whilst the reception people chatted amongst themselves, we were given keys to a room on a smoking floor (requested non-smoking). We lined up for those "scary" elevators that other reviewers have pointed up, and eventually (after much creaking and groaning from the lifts, and a trip down a dark, dirty hallway) arrived at our ninth floor hotel room.

We opened the door and initially thought there must've been some mistake. Had the room been cleaned? A call to reception suggested that it had. The bathroom had multitudes of hair left through it and the toilet roll hadn't been changed from the previous resident (whether the toilet itself had been cleaned was also rather questionable). There was mould growing around the sink and tiles in the shower recess. The airconditioning not working properly was the icing on the cake - when we realised the greasy windows didn't open enough to get some air in the smelly room that was the cherry on top. There's a difference between an "old" hotel that could do with a refurbish to freshen the place up, and a dirty hotel that's just been left to ruin. This place definitely fits into the latter category. I'd go into more detail, but the photos speak for themselves.

Realising that spending any considerable amount of time in the hotel room was probably going to result in mental instability, we went for a wander. The bar in the hotel is kind of like a smoky, flourescent-lit fishtank. We stepped inside, the skimpily-dressed barmaid swore about Valentines Day to some of the old men propping up the bar, and we stepped out. The pool area is unwelcoming cement with some deck chairs which look like they were picked up from a second-hand liquidation sale. Sighing, we braved the lifts again and left the hotel to go out to dinner and try and forget about having to sleep in the place.

When we returned to the hotel to get a couple of hours rest before our (thankfully!) early flight, we discovered old stains on the bed sheets. We tried not to touch anything and tried to sleep despite the aircon problem and smell. When we checked out the next morning, we told the staff about the problems with the room - the man on reception shrugged and didn't respond otherwise.

We've stayed in accommodation ranging from budget dives through to five star luxury, and overall this would be one of the worst "value" places yet. Obviously Waikiki is a tourist trap, but (as we found out on our return) there is still some basic but decent accommodation to be found in the area. This place isn't one of them though.

I can't say anything was really nice about this Hotel. The rooms are dark and very old, they are not at all sound proof and the road noise is extremely loud. The lifts are very old and quite scary. There is no swimming pool and no internet connection in the rooms, you have to go to the lobby to connect.
Certainly do not recommend it.

Very poor Hotel by Waikiki standards.

Given that this is a very popular holiday location I was expecting a much better hotel experience.

Firstly it was hard to find, I hired a car to get around and drove past the hotel a number of times before I found the entrance. I had to squeeze the car into the very small car park.

The staff were not rude but really didn't go out of there way to be over helpful.

The rooms were very old fitting wise. It was clean but run down. I didn't feel safe on the balcony and felt that the tv was very small given the size of the room. I was woken up a number of times by people coming and going from other rooms on the floor and by the light that comes in under the door.

The location was OK, a bit of a walk to the beach.

I was expecting a lot better for the money I spent, but I see this as a learning experience and won't book through a travel agent again!

We booked a package from Australia and only had a choice of 3 hotels in Waikiki - I chose this one because it was out of the main beach area - which from previous visits I knew was very busy. To be honest after reading the reviews here I was dreading it - people had mentioned stains, dirty carpets and bed bugs!!
However I was really pleased when I arrived - we got there early (10am) and was told the room was ready - we were on the 12th floor - the room was large and airy with a huge window (the balcony is very small) and I have absolutely no complaints and would stay there again without doubt.
The hotel is very central - the free pink tram has a terminus in the DFS building behind and you are within walking distance of everywhere. I only had a couple of encounters with staff downstairs and they could not have been more helpful. All in all a very good quality hotel.