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Aqua Waikiki Marina: Traveler Reviews


1700 Ala Moana Blvd, Honolulu, Oahu, HI 96815
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: High-rise Hotel, modern facilities; situated one block from the beach, near shopping. This description is based on information provided by the hotel.
Business Center Free High-Speed Internet Swimming Pool
Check Rates and Availability: $137 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Aqua Waikiki Marina

( 14-18 of 113 )
“"such a deal" ....aqua marina's a steal”

Aqua Waikiki Marina

Nov 9, 2008

Living on Oahu's north shore,we like to stay the night in town every now and then.... get the "big city" buzz and no worries about driving home after an evening of fun and libations!..So we picked the Aqua Marina for its great price and location on the west side of Waikiki... easy to get in and out of without getting bogged down in central Waikiki traffic. Yet walking distance to some great reataurants and bars( Chart House overlooking the Yacht Harbor has the great food and one of the best bar scenes in Honolulu..)Reviews on this and other sites were a bit spotty...so we werent sure what we would get. First off the access is so easy ..and the entrance very pleasing to the eye..a long driveway with beautiful tropical plantings right iff of Ala Moana Blvd . Staff was very helpful and friendly... both Kika and Dominique most helpful...offered us an upgrade to an Ocean View room for a mere $20....welooked at the room and took it..... the view was all the way to Ewa! Ala Moana park, the Yacht Harbor, the ocean, and the city lights of Honolulu were all laid out at our feet.....
Room was fresh and clean with a kitchenette and a King bed .. table and cahirs and a sitting area..very comfy..bathroom a bit small and dated... but adequate. Had great night and an easy 2 block walk back from the Chart House. And a great sleep to boot.The Aqua Marina is a well sealed 40 story high rise set back form the street... so noise was not an issue.
Upon asking the desk staff about some of the less than stellar reviews... Kika explained that the hotel had ben undergoing renovations over the last year or so...and that as rooms were individually owned(its a condo hotel), it was aslow process to get the rooms themselves redone...she said the rooms were about half done... so be sure to ask for a renovated room when you book!

  • This TripAdvisor Member:
    • Liked — location and view
    • Disliked — small bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ahuiho's Summary
Date of Stay: October 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 50-64
Member since: November 09, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketing
(Management representative)
Nov 11, 2008
thank you for your review.

We are pleased to read that you have discovered our spectacular ocean views and the convenience of our location and our kitchenettes.

We look forward to welcoming you back to the Aqua Waikiki Marina. For the future you can view our "coming soon" renovated room on the Aqua Resorts website.

Thank you for your recommendation.

Susan Weander
Director of Sales
susan.weander@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $137 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Location”

Aqua Waikiki Marina

3 of 5 stars
georgia
Nov 8, 2008
1/1 found this review helpful

This was my second stay at this hotel. The location is PERFECT. It is right between Waikiki Beach and Ala Moana Park Beach. Also, it is right down the street from a mall. As long as you understand that this is a 2 star not a 5 star hotel you will be fine. The kitchenette is perfect.
There is an ABC grocery store 2 buildings down. We had trouble with the TV, but someone came and fixed it 5 minutes after I reported it. It was just a loose wire. The TV was a flat screen with 80 channels.
We had a beautiful ocean view room. It was a beautiful sight to wake up to every morning.
Having washers and dryers on the 3rd floor was very convenient.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — no airconditioning in glass elevators
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynn222's Summary
Date of Stay: November 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: November 08, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketing
(Management representative)
Nov 11, 2008
thank you for your review

We are happy to read that you enjoyed our spectacular ocean view and our convenient location to enjoy beach, shopping and dinning.

We appreciate your recommendation and we look forward to welcoming you back to the Aqua Waikiki Marina.

Warm Aloha
Susan Weander
susan.weander@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $137 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good Location, but not worth the money!”

Aqua Waikiki Marina

1 of 5 stars
San Francisco, California
Oct 26, 2008

First off the location of the hotel is great as it is within walking distance of the beach, mall and many restaurants. That however is the only thing positive I can say about this place. The rooms were decent but bugs would appear come night. Also we had many difficulties getting to our room because the keys would easily become demagnetized, very annoying when you have to continuously wait for service. This happened one too many times and I can't express to you how frustrating it is to wait 5- 10 minutes every time I wanted to get up to my room. Also the fact that employees constantly loitered by the entrance way (often times smoking) was uncomfortable.

Not worth the money even though it's in a good location.

  • This TripAdvisor Member:
    • Liked — The location, it is centrally located.
    • Disliked — The inconvenience of the room keys becoming demagnetized.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aloha415's Summary
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: July 08, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketaing
(Management representative)
Nov 11, 2008
Thank you for your review.

We are disappointed to read that encountered some problems. We take great care in regularly schedueld maintenance to avoid any insect problems. I was disappointed that I did not have the opportunity to speak with you while you were here to correct any problems you encountered.

Thank you for your comment regarding our staff smoking. We have shared your comments with our staff and have reiterated our non-smoking hotel policy.

Susan Weander
Director of Sales
susan.weander@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $137 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Do not stay at this hotel and beware of Expedia.com poor customer svc”

Aqua Waikiki Marina

Oct 14, 2008

I was on a business trip to Honolulu and booked my stay at Aqua Waikiki Marina through Expedia.com. Very disappointing - stayed 2.5 days, decided to check out due to the following:
1] Room interior is dirty, carpeting & furniture are old and unkept, smelly - poor housekeeping service 2] undesirable residents [looks like 'prof' men/women] hanging around the hotel's lobby/entrance area - since this hotel shares w/tenant residency - definately would not recommend taking children/family 3] If I'm not in - the telephone message stated that the room is unoccupied instead of voicemail svc. for caller to leave messages - operator will not take msg from callers - misses several important business calls. Expedia.com misrepresented this hotel and once reservation is booked ... it's a night mare process to change hotel regardless if the hotel condition is very poor [misrepresented]. Expedia's representative not very helpful in assisting w/change - spent almost 2 hours on the phone. Once changed hotel - full charges for both hotels [old and new] are billed to credit card though only partial stay on 'dirty' hotel. It took me another 3 hour call [includes several call backs only to escalate to supervisor] to resolve the overcharging issue. Expedia neither apologize nor accept responsibility on this matter [especially double billing] - I had to theaten to dispute my AMEX transaction prior to supervisor accepted the escalation. Poor service from Expedia - this would be my last w/Expedia.com. Customer be aware ... once you booked your reservation ... you are pretty much stuck w/it ... regardless if the property is misrepresented in Expedia site [pictures display not the same as actual].

  • This TripAdvisor Member:
    • Liked — none
    • Disliked — cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keepingthemhonest's Summary
Date of Stay: September 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: April 07, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $137 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Awesome Service”

Aqua Waikiki Marina

Oct 9, 2008

Upon our arrival at the hotel around 8am we were so tired from our flight and new that we would not be able to check in until 12noon or later than that. So we asked the front desk agent as we approached the front office, she had about 2 people in line checking out she immediately acknowledged us by telling us she would help us as soon as possible. What a relief and i knew that we were going to enjoy the rest of our stay. As she was done checking out some guest, she kindly helped us and explained that normally check in time is at 3pm but she has a available room that she can check us into. We were checked into a room on the 37th floor. Beautiful room and the view was spectacular. Room was very clean the bed very comfortable. All in all the service is what Awwwwed my husband and i. Like other reviews say this is not a 5 star hotel but you know what the service of the friendly staff makes up for that. Way to go you all made our vacation very relaxing and enjoyable. Looking forward to seeing you all again next year.......

  • This TripAdvisor Member:
    • Liked — The service from the front desk as well as housekeeping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
utahgail's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: October 09, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $137 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Aqua Waikiki Marina

( 14-18 of 113 )
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Aqua Waikiki Marina Also Known As

Address: 1700 Ala Moana Blvd, Honolulu, Oahu, HI 96815